FREQUENTLY ASKED QUESTIONS

 

 

■ How do I go about obtaining a Duff’s franchise license?

For a general introduction to owning your own Duff’s franchise, please review our Franchising Opportunities.
To send us an e-mail with some brief information about yourself and the franchise locations you would be interested in, please complete our Franchise Information Request Form.

 

■ How long does the application process take from beginning to end?

For U.S. Opportunities: Upon completion of the personal interview, Duff’s will make a decision within 3 to 4 weeks regarding your approval status. For International Opportunities: The application approval process may take several months because of the amount of information needed to complete a licensee application.

 

■ Does Duff’s franchise to individuals, partnerships, or corporations?

Yes, to all of the above. Duff’s will franchise to individuals, partnerships, and corporations.

 

■ Will Duff’s assist me with financing a store?

Duff’s franchisees are required to have their own financial systems in place to build and operate their stores. However, we can provide a list of lenders who have expressed interest in lending to franchisees.

 

■ Does Duff’s award territories or regions?

For U.S. Opportunities: Franchisees are awarded franchise rights for a specific store location. For International Opportunities: Yes, Duff’s awards territories or regions to its international licensees.

 

■ Can I purchase an existing store?

For U.S. Opportunities: To obtain a list of stores available for purchase, please contact Duff’s.

 

■ I have an ideal location in mind and there are no other Duff’s locations nearby. Can I pursue this location?

For U.S. Opportunities: Prior to discussing potential locations with applicants interested in opportunities with Duff’s, applicants must go through our application approval process. Upon approval as a potential Duff’s franchisee candidate, our Real Estate Department can then help you begin to investigate possible locations.

 

■ What is the initial investment for a Duff’s?

For U.S. Opportunities: Initial investment range is $400,000-$1,000,000.00. Duff’s requires that prospective candidates have the ability to secure funds of up to $500,000. For International Opportunities: The initial investment is determined on an individual country or territory basis.

 

■ Does Duff’s require royalty payments?

For U.S. Opportunities: Yes. The current royalty fee is 4.5 %. This fee payment contributes to the overall support system, e.g., training, field support, purchasing, construction, new product development, and quality control, to mention just a few. There is also an Brand Development Fund fee of 1 % that supports all marketing programs.

For International Opportunities: Yes. Royalty payments, licenses, and store opening fees are negotiated for each country on an individual basis.

 

■ How much money can I expect to make?

For U.S. and International Opportunities: Duff’s does not make earnings claims regarding any of our locations. The amount of money individual locations can expect to make will vary depending on a multitude of factors, including the locations and demographics, operating costs, sales, and the overall ability of the franchisee/licensee to operate and manage their franchise location(s). Other considerations for international licensees would include duties, tariffs, etc.

 

■ In what areas is Duff’s actively looking for franchisees?

New York.

 

■ May I obtain a copy of Duff’s Franchise Disclosure Document?

For U.S. and International Opportunities: Upon completion and acceptance of the application, a copy of Duff’s current Franchise Disclosure Document will be provided to you during your initial interview.

 

■ Is there opportunity to own more than one location?

For U.S. Opportunities: Yes. Franchisees are awarded locations based on their ability to operate their existing stores and their financial ability to support additional locations. For International Opportunities: Yes. In fact, international licensees join the Duff’s system with the commitment to open multiple locations within an awarded territory or region.

 

■ What type of training will I receive before I open a store?

For U.S. Opportunities: Duff’s will provide initial training for a minimum of 3 individuals, which is conducted at the Duff’s Training Center in Buffalo, New York, prior to the new store opening. The training includes:

• 4 weeks of Training

• 7-10 days of on-site training is also provided at the store opening.

For International Opportunities: Extensive training for the licensee and his/her staff consists of several weeks at Duff’s training center and at the corporate office.

 

■ Is there a cost to attend the initial training?

For U.S. and International Opportunities: The cost for the initial training for the prospective franchisee/licensee and staff is included in the initial franchise fee. However, the prospective franchisee/licensee is responsible for all other expenses incurred while attending training, including travel costs, room and board, and employee salaries.

 

■ Is there ongoing support provided?

For a general introduction to owning your own Duff’s franchise, please review our Franchising Opportunities.
To send us an e-mail with some brief information about yourself and the franchise locations you would be interested in, please complete our Franchise Information Request Form.

 

■ What sets Duff’s apart from other franchise opportunities?

For U.S. and International Opportunities: You will have ongoing access to our expertise and materials in the areas of:

• Business development and administration

• Site selection and store leasing

• Construction

• Purchasing

• Training

• Store operations

• Quality control

• Advertising and promotions

• Marketing

• Research and development